LearnEnglish Select Intermediate develops your workplace English further so you can talk about your experience in an interview, deal with complaints and write a product description.

Description

By the end of this module, you’ll be able to:\n
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  • Describe your education and past work experience
  • Deal with complaints about a product or service
  • Take part in meetings
  • Describe product plans
  • Talk about figures and statistics
  • Give presentations
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Activities:Type
Module 1: Job applications
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1.1 Discussing what kind of job you want
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1.2 Asking someone how they got their job
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1.3 Finding out about a job
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1.4 Preparing a CV and covering letter
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1.5 Preparing for an interview
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Module 1 Review
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Module 2: Job interviews
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2.1 Talking about your previous experience in a job interview
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2.2 Talking about your current job and future plans in a job interview
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2.3 Talking about attitudes to work and motivation in a job interview
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2.4 Asking questions about job responsibilities and about a company
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2.5 Accepting a job and confirming working arrangements
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Module 2 Review
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Module 3: Complaints and problems
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3.1 Introducing yourself to new colleagues and being introduced
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3.2 Asking about job roles and company structures
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3.3 Dealing with verbal complaints about a product or service
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3.4 Dealing with written complaints about a product or service
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3.5 Describing problems to colleagues
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Module 3 Review
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Module 4: Meetings
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4.1 Preparing for a meeting
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4.2 Agreeing on how to deal with problems in a meeting
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4.3 Negotiating to reach a solution
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4.4 Reviewing past performance with your manager
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4.5 Agreeing future objectives with your manager
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Module 4 Review
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Module 5: Describing and comparing products
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5.1 Describing plans for a new product
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5.2 Talking about figures and statistics
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5.3 Comparing products
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5.4 Describing products
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5.5 Writing product descriptions
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Module 5 Review
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Module 6: Presentations
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6.1 Understanding and reporting back on a presentation
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6.2 Planning and preparing a presentation
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6.3 Giving a presentation
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6.4 Answering questions after a presentation
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6.5 Getting feedback on a presentation
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Module 6 Review
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Module 7: Planning events
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7.1 Taking instructions and accepting responsibility for tasks
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7.2 Choosing between alternative services
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7.3 Organising travel and accommodation
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7.4 Giving and understanding travel instructions at an airport
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7.5 Dealing with changes of plan
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Module 7 Review
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Module 8: Networking
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8.1 Talking about a work trip
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8.2 Agreeing to work on a future project
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8.3 Staying in touch after a meeting
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8.4 Giving feedback on a conference
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8.5 Writing a short report
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Module 8 Review
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Overview
Image of Course
Type:Learning Path

Estimated Learning Time:

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